Effective: 05/14/2026

 

At Open Arms Wellness Center, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, book appointments, purchase services, or communicate with us.

Information We Collect

We may collect personal information including your name, phone number, email address, billing information, appointment history, and any information you voluntarily provide through forms, bookings, memberships, promotions, or communication with our business.

We may also automatically collect certain technical information through cookies and analytics tools, including your IP address, browser type, device information, pages visited, and website usage activity.

How We Use Your Information

We use the information we collect to:

• Schedule and manage appointments

• Process payments and memberships

• Send appointment confirmations, reminders, and service updates

• Respond to inquiries and customer support requests

• Improve our website, services, and customer experience

• Send marketing emails, promotions, or special offers when permitted

• Maintain business records and comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve website functionality, analyze traffic, personalize content, and support marketing efforts. These technologies may collect browsing behavior and technical data.

You can adjust your browser settings to refuse cookies or manage cookie preferences through our website cookie banner.

Third-Party Services

We may use trusted third-party providers to operate portions of our business, including booking software, payment processors, email marketing services, analytics tools, and website hosting providers. These third parties may have access to certain information only as necessary to provide their services.

Examples may include Wix, Boulevard, payment processors, Google Analytics, and social media advertising platforms.

Data Sharing

We do not sell your personal information. We may share limited information with service providers that help us operate our business, process transactions, deliver communications, or comply with legal requirements.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. You may also opt out of marketing communications at any time by using the unsubscribe link in emails or contacting us directly.

Retention of Information

We retain personal information only as long as necessary to provide services, maintain records, comply with legal obligations, and resolve disputes.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Open Arms Wellness Center

2300 Navarre Ave Ste 204

Oregon, OH. 43616
419-720-8604